GENERAL SYSTEMS COMPANY, INC.
“The Global Leader In Management and Quality” – Providing Senior Management
Consultation and Implementing Proprietary Management Operating Systems
that Accelerate the Competitive business Strengths of Leading Manufacturing
and Services Companies Worldwide.
General Systems Company (GSC) has been helping major businesses worldwide
for over 30 years to attain leadership in growth, profitability, and
customer satisfaction. Now GSC is defining the new rule book for innovation
in 21st century management and quality. The Power of Management CapitalTM
is driving productivity and profitability growth in today’s marketplace.
Meanwhile, Total Quality leadership is introducing systemic programs
to achieve quality excellence. This newest management/quality partnership
is a groundbreaking concept for top management involvement and corporate
governance that has been demonstrated by the pacesetter companies
that are locked in the struggle for winning the fiercely competitive
markets of the new millennium.
GSC offers expertise, experience, and cutting edge technology that
has spanned across 24 major product and service industries. GSC’s
proprietary management operating systems selectively employ state
of the art management and quality techniques, such as six sigma, lean
management, supply chain management, just-in-time, customer value,
process capability management, and the basic statistical quality control
disciplines where they are most needed. This structured approach to
total quality management has characterized GSC’s success in helping
leading manufacturing and services companies worldwide to accelerate
their competitive business strengths in closing the gap and attainment
of world class results.
“MANAGEMENT ISN’T AN ART [WITH GENERAL SYSTEMS], IT’S A SCIENCE” –
Based in Pittsfield, Massachusetts, General Systems was founded in
1968 by Dr. Armand V. Feigenbaum, the father of Total Quality Management,
and his brother Dr. Donald S. Feigenbaum, an acknowledged leader in
systems management and systems engineering.
Three key policies define the character of General Systems’ management
1. Close Partnership with its customers to make them unquestioned
business profitability leaders in their industries through the relentless
continuous acceleration of value for their customers, their investors,
and their employees.
2. Emphasis on execution for major customer results from the
implementation of advanced General Systems solutions stressing not
only the management of quality, but also, “the quality of management.”
3. Serving global markets to bring together best practices
from throughout the world.
Extensive application experience and 12 major systems technologies
have established General Systems as a global leader in implementing
management and quality solutions that provide our customers with:
- Customer Value Leadership
- Operating Cost Leadership
- Management Innovation and Total Resource Utilization
- Empowering a Company Culture of Superior Performance
Each General Systems Program is custom-tailored following a thorough analysis of the customer company’s operations and business requirements. Direct Senior Management consultation with the World authorities on Quality at GSC provides direction and defines objectives, while GSC’s highly experienced systems engineers work on-site with customer personnel at all levels to replace failure-driving activities with prevention-driven work processes throughout the customer’s entire business operations. This is done with maximum utilization of powerful quality improvement tools to meet specifically targeted goals such as “Baldrige criteria” of “ISO 9000/14000 certification” and to assure maximum short and long tern business results.